Rental services
Every rental ends in a disagreement about condition.
Damage claims, deposit disputes and late returns are where rental businesses lose their ratings. Handled fast and with evidence, most of them never become reviews at all.
What usually goes wrong
- Deposit and damage disputes escalating to public reviews
- Availability and booking-change requests answered too slowly to keep the booking
- No-shows and late returns handled inconsistently between staff
- Complaints about condition with no record of what was agreed at handover
What we run for you
- Booking, change and cancellation handling to rules you define
- Damage and deposit disputes worked against your handover evidence, with a defined escalation point
- Late-return and no-show follow-up on a consistent script
- Review responses across marketplace and search listings
- Reporting on dispute causes, so the recurring ones can be fixed at handover
Send us a month of your tickets.
We will tell you what is generating them, what it is costing, and what running it properly would look like. Written, inside two working days.
English and Spanish on every account
Extended 24/7 coverage available
Service targets written into the contract